We reserve the right to cancel due to rain or high winds. It is not safe for the kids to be bouncing when it is raining since we are using electricity. In addition, it damages our equipment. You can cancel your reservation if there is a high chance of rain or winds. If you are informed of the weather and you choose to rent the bounce, there will be no refunds. We know you put a lot of effort into planning a party, but safety is a priority for us. Please have a back-up plan to have some indoor activities i.e. indoor bounce house, clowns, face painter, magic show, etc.
For high winds or rain, we reserve the right to change the bounce house style. Some bounces do not do well in windy and rainy weather.
No bounce house is rain-proof unless it is set-up indoors. For parties with kids 6 and under, parents have the option of holding an indoor unit in case of rain. The units can be set-up in a two-car garage and needs a space of 12 feet by 12 feet and 8 feet tall. For garages with the garage door opener beam in the middle, the castles will fit because it has no roof.
If you hold an indoor bounce, you need to decide the night before the party if you want to switch to the indoor unit. A driver will only bring one bounce house since space is limited on his truck.